Access Investigative Services

Testimonials

See what our countless satisfied customers are saying about us.

Access Investigative Services, Inc. IconAccess Investigative Services, Inc.

6239 Edgewater Drive, Orlando

4.8 36 reviews

So responsive. You are talking to the owner. 1 day turnover. Referrals and extra assistance. Awesome service
Peter Austin
5/5
I was at risk of losing a considerable amount of money when I first call this agency. Peter was the Private Investigator that handled my case. I was impressed by Peter's courteous and professionalism. After leaving voice messages to several agencies on Friday, by Monday I had not received a call back. When I called Access Peter answer the phone him self...no recording...no leaving messages...no waiting for a call back.
Elizabeth M. Bryan-Picó
5/5
Honestly I was skeptical of how they would help me at the beginning, but I must say no one has helped me with my problem more than them! They are very responsive, caring, and you get a lot of value for what you pay for. I would definitely use them again if needed. (Hopefully won’t be needed)
Abdullah Qaisi
5/5
AIS offered us a wide array of options to suit our situation and the flexibility to address our specific needs. After they completed their work, they provided excellent reporting and documentation allowing us to take swift and appropriate actions. Lastly, their fee tables were very clearly laid out and comparable for others operating in this space. We found AIS to be very discreet and professional and we will definitely return to them if we need investigative services again.
Chris Mercer
5/5
Google G
4.8/5

4.8

Google Review Score
4.8/5

4.8

Facebook Review Score
4.8/5

4.8


Yelp Review Score
What an awesome job access has done for myself and my family. The prices are great, they are very precise with their work in a timely manner. Great people!
Tami Nunez
5/5
Professional, discreet, exceptionally dependable and reliable. Highly recommend.
Gwen Donovan
5/5
Excellent service, truly recommend
Mercedes Mendez
5/5
Access Investigative Services and Peter Cerone stand out after utilizing their services on more than once occasion. Forget the new day PI you see on tv. Access Investigative Services is up with current with resources stream (the final work product utilize current media styles); on longevity (this agency has been around for a while and at the same address - an important info for me); on results (that speaks for itself in my case); on professionalism (Peter Cerone dresses, speaks and carries his agency like a professional. He is respectful and listens well - and completely - before advising on the investigative options). And if you need some computer forensics thrown in with that surveillance, then Access Investigative Services may be just the agency you need. Glad to have come across you sir.
Tricee Hampton
5/5
I have used Access Investigative Services on several occasions for both personal and business matters. In dealing with a delicate personal situation, I found them to be extremely sensitive to my concerns and the seriousness of the matter. They took the time to listen to my concerns. When a business situation involving the theft of property arose, my first reaction was to contact them again. Once again, I found the investigation to be very thorough and they gave me the information I needed. I strongly recommend Access Investigative to anyone needing help in either personal or business matters.
Dee Stephens
5/5
As a retired paralegal, I have utilized many different firms in Florida that perform private service of process in the past and have usually been disappointed, especially when the element of surprise is lost because the process server isn't careful or diligent in their initial approach to the job, no matter how detailed your instructions may be to them. Access Investigative Services pleasantly surprised me because they took the time to care and listen to my situation (need for service of process in one of the 15 Florida counties that require a Judge's Order to perform service there), especially since I was anticipating a difficult service due to the venue. Each time that I called and/or met with the owner or his staff, they were always very quick and responsive no matter if I contacted them either by phone or email. They came up with excellent ideas on how to solve any problems that arose, and their intelligence and experience showed in their confidence and professionalism. For all you legal beagles out there (or private citizens like me) and no matter the size of your law firm, I highly recommend AIS! Give them a try; you'll be so glad you did!
Theresa Strickland
5/5
Peter and his team at Access Investigative Services are amazing!! I had an issue with some product I had purchased from a private seller in Florida (I’m in Seattle), fully paid for, and had been going in circles with the seller who had swore up and down that the product had been shipped. I hire Peter and his team to get to the bottom of things, and they went above and beyond my expectations! They were able to determine that the seller still had the product in his possession, got pictures and video, and even spoke with him directly! Their success allowed me to take it to the next legal level and provided the necessary proof for the sheriffs department to act. Without the information from Access Investigative Services, I sincerely doubt I could have achieved a successful conclusion to this matter, and I’m deeply appreciative for their hard work and excellent customer service. Peter is always available, always updates with new information, and extremely easy to talk to. He really cares about his clients and is involved to the point the the client issue becomes HIS issue and I would recommend them to anyone without a second thought!
Jason Hemlick
5/5

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